American Society for Trainers and Coaches (ASTC)
The American Society for Trainers and Coaches (ASTC) maintains a fair and transparent refund policy for membership, certification, accreditation, and event-related payments.
All fees paid to ASTC are processed for professional services, administrative processing, assessment review, credential issuance, and digital access.
Note: Unless otherwise stated, fees are non-refundable once processing has commenced.
Cancellations made 7 days prior may be eligible for credit/refund.
No refunds for non-attendance.
ASTC reserves the right to cancel/reschedule; full refunds provided in such cases.
Evaluation, audit, and administrative processing fees are non-refundable once the evaluation process begins.
Non-refundable once accessed or delivered.
Reviewed case-by-case with documentation.
Processed via original payment method.